Privacy Policy

1. Introduction:
Welcome to MARTINIANO BUS LLC (“Company,” “we,” “our,” “us”). By using our website, submitting your information, or engaging with our bus transportation services, you agree to these Terms of Service, Privacy Policy, and Messaging Policy.

2. Services:
MARTINIANO BUS LLC provides bus transportation services. Communication with customers may occur via phone, email, or SMS text messages.

3. SMS Messaging Consent:
By submitting your phone number on our website or through service forms, you consent to receive SMS messages from MARTINIANO BUS LLC. Messages may include booking confirmations, travel schedule updates, departure reminders, trip status notifications, or service updates.

Message Frequency: Varies depending on booking and travel activity.
Cost: Message and data rates may apply.
Opt-Out: Reply STOP to unsubscribe at any time.
Help: Reply HELP for more information.

For urgent inquiries, you may contact us at:
Phone: (209)-300-2557
Email: [Insert Company Email Address]

4. Privacy Policy:

Data We Collect: Name, phone number, email, and travel or booking details submitted through our forms.
How We Use Data: To provide bus transportation services, confirm bookings, send travel updates, and respond to customer inquiries.
Storage & Security: Customer data is handled using reasonable security measures and is not sold or rented. Information may be shared with service providers when necessary to deliver our services or as required by law.
Third-Party Services: Our SMS services may be facilitated through trusted third-party messaging providers and carriers, subject to their applicable requirements.

5. Refunds & Cancellations:
Bus ticket cancellations and refund requests are handled according to the Company’s applicable cancellation and refund policies. Refund eligibility may depend on the ticket terms, cancellation timing, and circumstances of the booking.

6. User Responsibilities:
By using our services, you agree not to misuse or attempt to exploit our booking systems. Customers must provide accurate information for bookings, communication, and service delivery.

7. Changes to Policy:
MARTINIANO BUS LLC reserves the right to update these Terms and Policies at any time. Updates will be posted on the Company’s website.

8. Contact Information:
MARTINIANO BUS LLC
Address: 4630 Border Village Rd, San Diego, CA 92173
Phone: (209)-300-2557
Email: [Insert Company Email Address]